Incorrect User Id or Password Type the Correct User Id and Try Again

I was setting up a new Microsoft Azure AD subscription for someone and came beyond this issue. Whenever I tried to sign into Azure AD Connect with a Global Ambassador account information technology kept maxim the beneath error bulletin even though I verified the user ID and countersign were right:

The user name or password is incorrect. Verify your user name, and so type your password once again.

The solution to this problem is very uncomplicated. Frequently times when an Azure Administrator for a visitor sets up their Azure subscription they do it using their Microsoft account (the onmicrosoft.com one), in this example let's say [e-mail protected] When you setup Azure AD you accept to verify the yourcompany.com domain with a TXT tape and so the adjacent stride is normally to install and setup Azure Advertisement Connect. The problem is that Azure Advertisement requires the Global Administrator account information technology uses to be unique. What is happening is that there is an account already existing in the on bounds Advertisement with the same account proper name as the one being used by the Microsoft account for the subscription, in this example [email protected], and this is throwing things off equally Azure Ad Connect attempts to bridge the on premises AD with Azure AD.

You can verify this past going to portal.azure.com and then going to your Default Directory. Get under Users and groups – All Users and find the login you are using to login to the portal with. You can see information technology will say the source is "Microsoft Business relationship":

To get around this problem, just create a sync account for Azure Advertizement with the Global Ambassador office that is unique and not in the on premises Active Directory.

one. Log into https://portal.azure.com and get to Azure Active Directory.

2. Click on Users and groups

3. Click All Users

4. Click Add

5. Give information technology a Name and User Proper name, in this example it is [email protected] which I know does non exist in my on premises Advertising.

6. Click on Directory Role and alter it to Global Administrator, and so press OK at the bottom.

7. At present hit Create to create the account.

viii. Now if you check the profile for this newly created account you volition come across information technology'south Source is "Azure Agile Directory".

nine. Now go dorsum to AD Connect and type in your new credentials and hit Side by side

10. You'll run into login is successful and it will enumerate Azure AD

xi. Then the next step is to connect to Active Directory Domain Services using your on premises Enterprise Admin credentials and completing the AD Connect setup. Yous should accept no problem going frontwards at present.

Hope this helps if y'all come across this event! Please leave a comment if this helped or if you have any questions.

Jason Samuel lives in Houston, TX with a primary focus on strategic advisory and compages of cease-user computing, security, enterprise mobility, virtualization, and deject technologies from Citrix, Microsoft, & VMware. He also has an all-encompassing background in web architecture and networking over his 20+ year career in It. He is an Writer, Speaker, and Local User Grouping Community Leader. He is certified in several technologies and is 1 of 63 people globally that is a recipient of the prestigious Citrix Technology Professional (CTP) award. He is 1 of 42 people in the world that has been awarded as a VMware EUC Champion and VMware vExpert. He is a featured author on DABCC which provides the latest IT Community News on Cloud, Data Center, Desktop, Mobility, Security, Storage, & Virtualization. In his spare time Jason enjoys writing how-to articles and evangelizing the technologies he works with. Disclaimer: The content and opinions expressed in articles and posts are his own and are by no ways associated with his employer.

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Source: https://www.jasonsamuel.com/2017/03/03/fixing-the-microsoft-azure-ad-connect-user-name-or-password-is-incorrect-error/